How can we help?
Questions, feedback, or a problem with one of our apps? Write to us and a real person will get back to you.
Email support
support@muharrikalbarmajyat.com
Before you write
A few quick answers that solve most questions.
Our apps are offline
There is no account to sign in to and no server to go down. If something is not working, it is almost always a local matter on your device.
Updates come from your store
New versions are delivered through the Microsoft Store, the Apple App Store, or Steam. Check your store for updates.
Tell us the details
When you write, include the app name, your device and operating system, and what happened, so we can help faster.
Refunds and subscriptions
All purchases, refunds, and subscriptions are handled by the store you bought from, never by us directly. We cannot see your payment details or issue refunds ourselves, so please go to the right store using the links below.
Apple App Store
To request a refund or report a problem with a purchase, use Apple’s Report a Problem page. To manage or cancel a subscription, open your device settings, tap your name, then Subscriptions.
Report a problemMicrosoft Store
Find your purchases in your order history on your Microsoft account, where you can request a refund or manage a subscription.
Open order historyGoogle Play
Google Play is on our roadmap. When available, your orders, refunds, and subscriptions will be handled in your Google Play order history.
Open order historySteam
Steam handles refund requests for purchases made there. Visit Steam Support to request a refund.
Steam SupportLegal documents
Read how our apps and website treat your data, and the terms that apply to using our software.
Still need a hand?
Email support@muharrikalbarmajyat.com. We aim to reply within a few business days. You may also find your answer on our FAQ page.